Fairmint - Share your company's success with your community | Product Hunt

Privacy Policy

Last Updated: March 1, 2022

Introduction. 👋

  • Your use of Fairmint’s Site and Services is at all times subject to this Privacy Policy and our Terms of Use, including any other agreements or conditions between you and Fairmint (if applicable). Any capitalized terms we use in this Policy without defining them have definitions given to them in our Terms of Use
  •  By using or accessing our Site or Services in any manner, you acknowledge and accept all practices and policies outlined in this Privacy Policy and our Terms of Use, and you hereby consent to our collection, use, and sharing of your information and data in all of the following ways.
  • Please read all of the following to learn more about our Privacy Policy. Our Privacy Policy will continue to apply even if you are no longer a user of our Site or Services. 

Collection of Information. 🤝

  • Fairmint collects personal information and data about you (“Personally Identifiable Information”) when you use and engage with our Site or Services. Personally Identifiable Information includes non-public information and information that personally identifies you. Much of the information we collect is due to laws including Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. For example, Personally Identifiable Information includes, but is not limited to, the following categories:
    • Individual information – including your name, age, date of birth, and picture (if uploaded).
    • Account information – including your Email, Wallet, Digital Assets, Subscription, account level, transaction history, usage, and other Account information.
    • Contact information – including your mailing address.
    • Identification information - including information used to verify your identity like passports, driver’s licenses, social security numbers, and other government issued forms of identity.
    • Financial information - including information used to verify your financial status, investment credentials, accredited investor status, transaction information, payment information, and the like.
    • Computer information – including your internet protocol (“IP”) address, internet service provider (ISP), device identifiers, device type, browsing history and browser type, operating system, and the like.
    • Use Information – including how you use the Site and Services, which pages you visit, links clicked, features used, dates and times of access, usage data, and other information about how you or your device interacts with our Site and Services.
    • Demographic information – including your location information.
    • Issuer information - if you attempt to setup an Account as an organization or business, you may be asked to provide information such as organization information, fundraising information, legal information, valuation information, financial assets, logos, trademarks, copyrights, agreements, financing agreements, and other information. We may also collect and monitor your data regarding token and securities issuances, investors, contributors, and any actions taken regarding contributions, smart liquidity pools, and other organizational actions. 
    • Third Party Information – including information and data we receive from third parties such as our vendors, partners, and service providers which may include contact information, identification information, financial information, purchase information, and other information that you provide to third parties either directly or indirectly.
    • Other data or information – including data that may be non-public or identify you in some other way. This includes, but is not limited to, any other information or documentation you submit, communications you have with us or others that occur through our Site or Services, your search history, data regarding your use of the Site and Services, and the like.
    • Company information ?
  • Fairmint also collects non-personally identifiable information regarding your usage of our Site and Services (“Non-Personally Identifiable Information”). Non-Personally Identifiable Information includes, but is not limited to, usage information regarding our Site and Services, websites visited, frequency of visits, clickstream data, server information, browser information, device information including hardware and software information, internet connection information, cookies on your devices, search criteria used, date and time of access to our Site and Services, engagement and use of third-party services, log data including access times, and other information that does not specifically identify you.
  • Information You Provide to Us – In addition to the information collection discussed above, we receive and store all information you knowingly provide to us. For example, this includes, but is not limited to, information you provide when you create your Account, data regarding your interactions with any part of our Site or Services, verifications of your identity, financial information, and any information you provide when engaging with third-party sites or services. If you choose to invest through our Site, we will collect financial information from you such as your Wallet and Digital Asset information (including Wallets you may have created through the use of our Services), financial information, payment information, transaction information, and we may collect other information to verify your income or net worth. 
    • Testimonials - We may collect and display personal testimonials of satisfied users of our Services in addition to other endorsements. With your consent, we may post your testimonial along with your Personally Identifiable Information. If you wish to update or delete your testimonial, please contact us at legal@fairmint.co.
  • Information Collected Automatically – In addition to the information collection discussed above, we automatically receive and record information from your browser or device, which may include your IP address, geolocation data, device identification, “cookie” information, the type of browser and/or device you’re using to access our Services, and the pages or features you requested or used, among other data.
    • Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and used. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of Cookies, but this may prevent you from taking advantage of some of our features. Please be aware that Cookies, including those placed by third parties, may continue to track your activities online even after you have left our Site and Services. For more information on how we use Cookies, please review our Cookie Policy
  • Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites, web applications, and services (including behavioral advertising services) that you do not wish such operators to track certain online activities over time and across different websites. Do Not Track signals are set on a browser-by-browser basis, so you must set them on every browser you use if you do not wish to be tracked. Remember that this is just our Do Not Track policy, and we can’t and don’t make any promises about how third parties react when you set this signal on your browser.
  • Third Parties - If you click on a link to a third-party website or service, or use or engage with a third party through the use of our Services, such third party may also collect information and transmit Cookies. Fairmint’s Privacy Policy and Cookie Policy does not cover data collection or its use by third parties, and we aren’t responsible for their privacy policies and practices. You are solely responsible for your consent and knowledge of any terms imposed by third parties, including terms of service, privacy policies, cookie policies, and any other applicable agreements. We encourage you to be aware when you leave our Site, and when you use features that incorporate or utilize third-party services in any manner. Third parties may or may not honor “Do Not Track” requests you have set using your browser or device. We do not endorse, screen, or approve of any third-party practices, and all responsibility for third party practices is exclusively between you and that third party. 
  • The decision to provide information is optional; however, if you decide not to register or provide such information, you may not be able to use certain features on our Site or Services.

Use of Information. 🧑‍💻

  • We use both Personally Identifiable Information and Non-Personally Identifiable Information in the following ways:
    • To provide our Site & Services – including customizing and personalizing our Site, Services, and Content based on your usage and needs. We also use this information to operate our Site, Services, and Content, and to assist with transactions and other user actions. We may also use information to protect and safeguard our Site, Services, Accounts, and data that we have collected.
    • To Improve our Site and Services – including diagnosing and fixing any problems or issues, automatically updating the Site and Services, and the like. 
    • To manage your Account – including your Email, Wallet, Digital Assets, Subscription, Smart Liquidity Pools, Contributors, and transaction history. We also use this information to provide customer support, to communicate with users, and to help fulfill user requests.
    • To engage in research and analysis – including usage of the Site and Services, and to provide others with general and non-individualized statistics and data regarding usage of the Site and Services. This includes, but is not limited to, surveys, market research, data analytics, creating aggregated and anonymized or deidentified data, and the like.
    • For marketing purposes – including developing, displaying, and tracking Content, advertising, and promotions tailored to your interests on the Site and Services. This includes providing our own advertisements or other marketing materials, along with assisting others with their marketing needs. 
    • For legal purposes – including complying with all legal, regulatory, and contractual obligations. We may also use this information to resolve disputes or issues that arise, to enforce or exercise rights in our Terms of Use, to verify identities, and to prevent fraud or other unauthorized or illegal activities, among other security and legal uses.
    • For business purposes – including engaging in corporation transactions, strategic initiatives, growth, protecting ourselves and others, carrying out public interest tasks, and the like.
    • For other uses – including performing functions or services as otherwise described to you at the time of collection or as described within this Privacy Policy.
  • Beyond those uses described above, we may process Personally Identifiable Information based on your consent that you expressly grant to us at the time of collection. When we process such information based on your consent, it will be expressly indicated to you at the point and time of collection, including how we plan to use this information.
  • Certain information you provide, and certain actions you take, may be viewable by others that use our Site or Services. This may include your name, picture, investments made, and accredited investor status. Therefore, others may be able to personally identify you based on the information you provide and actions you take.
  • We may use aggregated or non-aggregated data after you update or delete it, but not in a manner that would identify you personally. We store your information in accordance with the security measures discussed below. 
  • With the information that Fairmint collects, we do not rent or sell your Personally Identifiable Information in a form that is personally identifiable. We may rent or sell anonymous, identified, or aggregated data in any way legally allowed. 
  • Our Site and Services are hosted and operated in the United States (“S.”) through Fairmint and our service providers. If you do not reside in the U.S., certain laws and regulations in the U.S. may differ from the laws where you reside. By using our Site and Services, you acknowledge that any Personally Identifiable Information about you, regardless of whether provided by you or obtained from a third party, is being provided to Fairmint in the U.S. and will be hosted on U.S. servers. You hereby consent to and authorize Fairmint to transfer, store, and process your information to and throughout the U.S., and possibly other countries too. By using the Site or Services, you expressly agree to allow Fairmint to maintain all necessary data to meet our regulatory obligations, including but not limited to, the U.S. Securities and Exchange Commission (SEC), the Financial Industry Regulatory Authority (FINRA), and any other agency authorized by law to monitor or regulate Fairmint. 

Sharing of Information. 🔄

  • We share Personally Identifiable Information and Non-Personally Identifiable Information with vendors, partners, third party service providers, agents who work on our behalf and provide us with services related to our business and operations, and others. These parties include: 
    • Wallet providers, 
    • Payment processors, 
    • Fraud prevention service providers, 
    • Analytics service providers, 
    • Staff augmentation and contract personnel, 
    • Issuers and investors,
    • Hosting service providers, 
    • Co-location service providers, 
    • Telecommunications service providers, and 
    • Others.
  • We may also share your Personally Identifiable Information and Non-Personally Identifiable Information with third parties as described below:
    • Information that’s been de-identified.We may de-identify your Personally Identifiable Information so that you are not identifiable as an individual or entity, and we may provide that anonymized information to any of our current or future partners. We may also provide aggregate usage information to our partners (or allow partners to collect that information from you), who may use such information to understand how often and in what ways people use our Services, so that they can provide you with an optimal online experience. However, we never disclose aggregate usage or de-identified information to a partner in a manner that would identify you as an individual or entity.
    • Affiliated Businesses - In certain situations, businesses or third-party websites we use or are affiliated with may sell or provide products or services to you through or in connection with our Services (either alone or jointly with us). We may share your Personally Identifiable Information with an affiliated business only to the extent that it is necessary or related to a transaction or service. We have no control over the policies and practices of third-party websites or businesses regarding privacy or anything else, so if you choose to take part in any transaction or service relating to or utilizing an affiliated website or business, please review all applicable third-party policies.
    • Our Agents - We may employ other companies and people such as escrow agents, transfer agents, counsels, advisors, accountants, banks, lawyers, and financial service providers, among others, to perform tasks on our behalf, and we may need to share your information with them to provide certain products or services. Unless we tell you differently, our agents do not have any right to use the Personally Identifiable Information we share with them beyond what is necessary to assist us. Information will be shared with such parties only to the extent reasonably necessary for them to perform services for us or on our behalf.
    • Third Party Services - We use multiple third-party services to grow our business, to improve and develop our Services and Site, to monitor and analyze use of our Services and Site, to aid our technical administration, to increase the functionality and user-friendliness of our Services and Sites, to provide safety and security, to assist with compliance needs, and to verify that users have the authorization needed for us to process their requests. These third parties may collect and retain some information about you. We may combine the information generated by third parties with your Personally Identifiable Information and Non-Personally Identifiable Information. Third parties’ usage and sharing of information about you is restricted by their terms, privacy policies, cookie policies, and any possibly other applicable agreements. You should familiarize yourself with their terms and agreements for complete information on how your data, Personally Identifiable Information, and Non-Personally Identifiable Information can or may be used. For example, we use Google Analytics to monitor the performance of our Site and Services, and our ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service and the Google Privacy Policy, which can be found at https://google.com/policies/privacy/partners/You can opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout/
    • Protection of Fairmint and Others - We reserve the right to access, read, preserve, and disclose any information that we believe is necessary to comply with the law, or in response to lawful information requests, subpoenas, court orders, or legal process from law enforcement agencies, self-regulatory organizations, and state, federal, and foreign regulators. We may also use any information needed to enforce or apply our Terms of Use or other agreements, or to protect the rights, property, privacy, security, and safety of Fairmint including our Site, Services, and our employees, partners, users, and others.
  • If we choose to buy or sell assets, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, are acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party, and we would share Personally Identifiable Information and Non-Personally Identifiable Information with the party that is acquiring our assets. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your Personally Identifiable Information and Non-Personally Identifiable Information as set forth in this Privacy Policy or in any updated policies or other applicable agreements or terms. 

Your Rights. 📝

  • You have certain rights with respect to your Personally Identifiable Information, including those set forth below. 
  • For more information about these rights, or to submit a request related to our Privacy Policy or your rights, please email legal@fairmint.co
  • Please note that in some circumstances, we may not be able to fully comply with your request, including requests that are frivolous or extremely impractical, ones that jeopardize the rights or privacy of others, or if not required by law; in those circumstances where we are not able to comply with your request, we may still respond to notify you of our decision. 
  • In some cases, we may also need you to provide us with additional information, which may include Personally Identifiable Information, especially when necessary to verify your identity or the nature of your request. 
  • Your rights include the following:
    • Right to Know/Access - You can request information about the Personally Identifiable Information we hold about you, and request a copy of such information. You can also access some of your Personally Identifiable Information by visiting your Fairmint Account and using the settings features.
    • Right to Edit/Rectification - If you believe that any Personally Identifiable Information we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data. You can correct some of this information directly by editing it on your Fairmint Account.
    • Right to Delete/Erasure - You can request that we erase some or all of your Personally Identifiable Information from our systems. When required by law, we may also take steps to inform any other data controllers about your requests to erase personal data. 
    • Right to Non-Discrimination - You have the right to be treated equally regardless of it you exercise your privacy rights. We will never deny you service, or provide different levels of service, because you exercised your privacy rights. 
    • Withdrawal of Consent -If we are processing your Personally Identifiable Information based on your express consent (as indicated at the time of collection), you have the right to withdraw that consent at any time. Please note, however, that if you exercise this right, you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain Personally Identifiable Information, especially when such data or disclosures are necessary to enable you to utilize some or all of our Site or Services.
    • Portability - You can ask for a copy of your Personally Identifiable Information in a machine-readable format. You can also request that we transmit the data to another controller where technically feasible.
    • Objection - You can contact us to let us know that you object to the further use or disclosure of your Personally Identifiable Information for certain purposes.
    • Restriction of Processing -You can ask us to restrict further processing of your Personally Identifiable Information.
    • Right to Unsubscribe - We may at times send you email communications with information, marketing or promotional materials.  If you prefer not to receive such emails from us, you may unsubscribe completely by contacting us at legal@fairmint.co. We may require up to 14 days to process such requests. Please also note that at times we may need to send you transactional email communications such as service or termination announcements or payment confirmations which are communications from which you will be unable to opt-out.  
      • To unsubscribe from a third party’s communications, contact that third party directly or follow the instructions to unsubscribe in the applicable marketing e-mail.
    • Right to File Complaint - You may have the right to lodge a complaint about Fairmint’s practices with respect to your Personally Identifiable Information with the supervisory or regulatory authority of your country, state, or EU member state.
  • California’s “Shine the Light” law permits our customers who are California residents to request and obtain from us once a year, free of charge, information about your Personally Identifiable Information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of Personally Identifiable Information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please email us with your request at legal@fairmint.co. Do note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this email address or mailing address. 
  • In the event that you have additional rights based on your jurisdiction, we intend to fully honor those rights. If there are any conflicts between your local rights and this Privacy Policy, the provisions that are more protective of Personally Identifiable Information shall control to the extent of such conflict. 
  • Except when the law requires otherwise, we are not responsible for your rights regarding your information that is held by any third-party service or other third-party partner. You must contact such third party and act in accordance with their policies and procedures in place to exercise your rights regarding such information and data. 

Data Retention. 💾

  • We retain both Personally Identifiable Information and Non-Personally Identifiable Information about you for as long as necessary to provide our Site and Services. In some cases, we retain this information for longer, especially when necessary to comply with our legal obligations, to resolve disputes, to collect fees owed, or if otherwise permitted or required by applicable law. Once information is no longer needed, we may retain some information or data in a depersonalized or aggregated form, but not in a way that would identify you personally. 
  • All data collection and use, including our rights granted under this Privacy Policy and all other rights we have, are intended to survive any termination of this agreement, including any termination of your use of the Site and Services. 

Data Security. 🔒

  • We use commercially reasonable administrative, technical, personnel, and physical security measures designed to secure access to Personally Identifiable Information in our possession. Despite these measures, we cannot guarantee perfect or complete security of networks, servers, or databases that we operate or that are operated on our behalf. 
  • We maintain physical, electronic, and procedural safeguards to protect your information. We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information that you input. Wherever appropriate, we obfuscate and/or encrypt information in our systems and/or during information transfer. Our employees are required to protect the confidentiality of your information and to comply with our established policies.
  • Personally Identifiable Information is also stored with third parties who also have represented that they use reasonable security measures to secure access to such information. You acknowledge and accept that we have no responsibility or liability for the failure of any third party to safeguard Personally Identifiable Information, whether the loss or unauthorized access is inadvertent or otherwise. Any third parties to whom we may disclose Personally Identifiable Information have their own privacy policies that describe how they use and disclose information. Their policies will govern use, handling, and disclosure of your information. If you want to learn more about their privacy practices, we encourage you to visit the websites and privacy policies of those third parties. 
  • Your email and two-factor authentication method (if enabled) are the keys to your Account, Wallet, Private Key, Subscription, Smart Liquidity Pools, and Digital Assets, so you accept all responsibility and liability for safeguarding these things. Do not share or allow access to your email, login links, or other personal data or information with others. If you lose control of your email or another is able to access your email, you may lose control over your Account, Wallet, assets, and Personally Identifiable Information, and you could be subject to legally binding actions taken of your behalf. It is important for you to protect against unauthorized access to your email, Account, Wallet, Private Key, and to your computer. We advise against accessing your Account when using a shared computer, but if you do use a shared computer be sure to log off when finished. 

Changes to This Privacy Policy. ⛓

  • We reserve the right, in our sole discretion, to change, modify, add, or remove anything within this Privacy Policy at any time. Any changes or updates will be effective immediately upon posting to this page. 
  • You should review this Privacy Policy regularly for changes. You can determine if changes have been made by checking the Last Updated date at the top of this Privacy Policy. 
  • Your continued use of our Site or Services following the posting of any changes to this Privacy Policy means you consent to such changes in full, without limitation. 
  • Use of information we collect, regardless of when collected, is subject to the Privacy Policy in effect at the time such information is used. 
  • If you don’t agree with any updates or changes, you are free to reject them; unfortunately, that means you will no longer be able to use the Site or Services. 
  • If you use the Site or Services in any way after a change to this Privacy Policy, regardless of whether you received notice of such change, that means you accept all changes in full and without limitation.

Additional Terms. 📜

  • The Site is not intended for use by children, especially those under eighteen (18) years of age.  No one under eighteen years of age is allowed to use our Site or Services in any way.  We do not knowingly collect, use or share the information of children under the age eighteen (18).  If we become aware that we have collected information from an individual under age 18, we will delete this information as soon as possible. If you believe that a child under 18 may have provided us information, please contact us at legal@fairmint.co.
  • At various times we may need to ask you for Personally Identifiable Information to verify your identity, especially when this information is needed to help service your Account or Services. If we are unable to verify you, we will send you a letter to your home address with a security code to identify you. 
  • All Terms in our Terms of Use regarding disputes, pre-dispute arbitration, arbitration, choice of law, and jurisdiction apply to this Privacy Policy as well. Without limiting any language within our Terms of Use, you acknowledge and accept that:
    • This Privacy Policy will be governed by, and construed under, the laws of the State of Connecticut, without regard to the conflicts of law provisions.
    • You and us consent to exclusive jurisdiction and venue in the state or federal courts located in, respectively, Hartford County, Connecticut, or the District of Connecticut. 
    • Any and all Disputes shall be finally settled in Hartford County, Connecticut, in English, in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. (“JAMS”) then in effect.
    • You agree to be bound by all other Terms in our Terms of Use, without exception or limitation. 
  • The headers, format, indentations, and spacing of this Privacy Policy is for reference purposes only and shall NOT affect in any way the meaning or interpretation of this Privacy Policy. 
  • You are subject to additional terms, conditions, and rules according to our Terms of Use, any applicable Additional Agreements or notices, and other laws or regulations that apply to our Site and Services. 

Questions & Contacting Us. 📚📧

If you have any questions about this Privacy Policy, you should visit our Education Center to learn more about Fairmint, which is located at https://www.fairmint.co/educationcenter.

If you still have questions or wish to contact us for any reason whatsoever, please email us at legal@fairmint.co 😁

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